PHP Classes

PHP easy ticket and help system: Manage help desk ticket submissions

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Ratings Unique User Downloads Download Rankings
StarStarStar 40%Total: 3,077 All time: 1,178 This week: 51Up
Version License PHP version Categories
phpticket 1.1GNU General Publi...4Databases, Content management
Description 

Author

Lee J

This package can be used to manage help desk ticket submissions.

It can manage help desk tickets that are stored in a MySQL database.

The class can perform several types of operations on the tickets, like: manage user login sessions, display submitted tickets, mark tickets as read, reply to tickets, submit new tickets, delete tickets, send ticket interaction e-mail messages, etc..
Package has been updated as of 11/2/2011 to version 1.1. major changes made and has been tested 100% thanks to all for recent feed back keep it coming.

Innovation Award
PHP Programming Innovation award nominee
February 2009
Number 5

Prize: One license of ScriptCase Enterprise edition		 Most sites need to provide support to their users.

This package provides a basic help desk solution that can be used to manage user support requests in PHP.

Manuel Lemos
Picture of Lee J
Name: Lee J <contact>
Classes: 6 packages by
Country: United States United States
Innovation award
Innovation award
Nominee: 2x

 

  Files folder image Files (15)  
File Role Description
Files folder imagedata (5 files)
Files folder imagemail_temps (5 files)
Accessible without login Plain text file adm.php Example admin control page for the ticket system
Accessible without login Plain text file index.php Appl. main example class file
Accessible without login Plain text file install_lite.php Appl. main installer script for the mysql data base
Accessible without login Plain text file license.txt Lic. in class license file
Accessible without login Plain text file sql.sql Data sql data base file

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Downloadphpticket-2011-02-10.zip 26KB
Downloadphpticket-2011-02-10.tar.gz 21KB
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 Version Control Unique User Downloads Download Rankings  
 0%
Total:3,077
This week:0
All time:1,178
This week:51Up
User Ratings User Comments (7)
 All time
Utility:57%StarStarStar
Consistency:65%StarStarStarStar
Documentation:-
Examples:50%StarStarStar
Tests:-
Videos:-
Overall:40%StarStarStar
Rank:3829
 
Useful package.
5 years ago (Matias)		65%StarStarStarStar
simply doesn't work
9 years ago (Jiri Hanak)		0%Star
We tried to install the packet, the first steps where ok, but...
11 years ago (Rudolf Fiedler)		5%Star
While the ticket system sends an email response to the user, ...
13 years ago (Owens)		27%StarStar
bad class
16 years ago (bleaks mullow)		42%StarStarStar
it seems to miss some files, so you can't use
16 years ago (frank)		7%Star
Thats a very good class .
16 years ago (José Filipe Lopes Santos)		70%StarStarStarStar
 

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  Related pages  
Contact me via my own copy of php ticket system
Demo of the system
Installation information and screen shots